Careful and Kind Care for All
Our vision for the future is one in which healthcare is careful and kind. Careful and kind patient care is care that is safe, makes use of the best available evidence and is prepared to grapple with the uncertainty which underlies clinical knowledge and recommendations. It is care that strives to see patients as individual people, including their history, their aspirations, and their strengths and limitations in light of their struggles. It is care that unites patients, caregivers and clinicians as partners working through health situations to find the best course of action for this person, at this moment in time.
Why We Revolt
Healthcare is now an industry, in some places a source of economic development and profit, in which an indistinguishable amalgam of people with ailments are processed by interchangeable healthcare providers set on meeting quotas and targets for access, throughput, outcomes, and costs. Patients receive care that is generic, often excessive, and burdensome. They may experience, almost by accident, moments of deep human connection and care, offered by people who go out of their way to notice and respond to this person. Yet, most of the time, care for persons like this is what is on offer, amidst indifference and incidental cruelty. This industry is now unsustainable to the economies and to the people that seek to give and receive care within it.
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